Tag : recovery

How can I recover deleted items in Outlook 2011?

recovering-deleted-files-1Easily! When you delete a message from your inbox, it is moved to a deleted folder. How often have you cleared this folder only to think, oh shoot, I needed that one email!! Not to worry, once this folder is cleared, the messages are removed from your inbox but remain potentially recoverable for 28 days.

Go to the Deleted Items folder and select the email you would like to recover. You can also select multiple emails at a time by holding down the ctrl button as you click. In the menu above, click the Move icon and select the folder that you would like to restore the email to, such as “Inbox“.

Another means to recover such emails is through the Outlook Web App, exchange.sussex.ac.uk/owa/ .

Login and right click on the Deleted Items folder and select Recover Deleted Items. This will open a list of recovered deleted items for you to choose from. Once you find the messages you would like to recover, click Recover and then select the folder you would like to move the recovered email to.

Voila!


If you would like to educate yourself in more detail about the information presented in this blog post please visit : http://www.sussex.ac.uk/its/help/faq?faqid=2277

 

Microsoft Exchange Cloud Offering Has Limitations – BPOS

BVA has seen a lot of ups and downs with the Microsoft in-the-cloud offering with Exchange.  We have been a BPOS partner for over two years with great success overall but have run into some small and large problems that we want to disclose.  One of the biggest problems with the offering is that Microsoft does not backup the mail data over 14 days through an OST locally on the users hard drive as well as one in the Cloud Store.  Another problem is the sub-folder size and being extremely careful with the deletion process with those sub-folders.  Meaning in one scenario, a client deleted a sub-folder that was greater than 2GB in size and as a result deleted it from the OST for recovery.  There is an outlook rule where it states that any sub-folder deleted that is over the size of 3GB will not go to the recycling bin but rather delete completely off the store.  There is no way to restore the the file from the cloud or the local OST which can be quite painful.  This has been verified with Microsoft and they really do not have a good reason of why this is the case.  Microsoft’s suggestion is to purchase an additional service called Email Archiving for an additional $4.25.  The cost for some of the BPOS offerings are as followed:

Technical Support (All Break Fix issues, Partner Care questions and routing)

BPOS Technical Support

Available to customers and  partners who  are acting on behalf of their BPOS customers

1-866-MSONLINE, 1-866-441-8425, (425)-704-4614

https://admin.microsoftonline.com/login.aspx?ReturnUrl=%2fDefault.aspx 23

http:/www.microsoft.com/online/default.mspx