Four-star hotel and ski-resort in Australia paid a reported $1,600 ransom to regain control of its computer system during a fully booked weekend. The systems were kicked offline which temporarily interfered with room keys and guest check in among other things. This ransom marks the third attack on the hotel system, but the first time full control was taken. This may be why the hotel opted to pay the bitcoin rather than mess with the situation any further. Rather than risk losing revenue and fully restricting guests from checking in or out of their rooms the hotel worked with the hackers. Cheaper and faster said the hotel representative.
“Neither police nor insurance help you in this case,” Brandstaetter lamented to The Local. “The restoration of our system after the first attack in summer has cost us several thousand euros. We did not get any money from the insurance so far because none of those to blame could be found.” – PCmag
This is not the first time that a company has had to make the difficult decision whether or not to pay the bitcoin and risk losing that money as well as their data, or not paying the bitcoin, and risk total lockout of the system. IBM Security ran a study that found 70 percent of businesses attacked and infected with ransomware have paid the dollar to regain access to their systems and or data.
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