Tag : outlook

How can I recover deleted items in Outlook 2011?

recovering-deleted-files-1Easily! When you delete a message from your inbox, it is moved to a deleted folder. How often have you cleared this folder only to think, oh shoot, I needed that one email!! Not to worry, once this folder is cleared, the messages are removed from your inbox but remain potentially recoverable for 28 days.

Go to the Deleted Items folder and select the email you would like to recover. You can also select multiple emails at a time by holding down the ctrl button as you click. In the menu above, click the Move icon and select the folder that you would like to restore the email to, such as “Inbox“.

Another means to recover such emails is through the Outlook Web App, exchange.sussex.ac.uk/owa/ .

Login and right click on the Deleted Items folder and select Recover Deleted Items. This will open a list of recovered deleted items for you to choose from. Once you find the messages you would like to recover, click Recover and then select the folder you would like to move the recovered email to.

Voila!


If you would like to educate yourself in more detail about the information presented in this blog post please visit : http://www.sussex.ac.uk/its/help/faq?faqid=2277

 

Office 2013 Release- End of Month

Rumors are the Microsoft will be launching Office 2013 to customers at the end of this month.  It has been available to business customers since November 2012 and had a preview earlier than that. Now they are ready for everyone else to buy it and use it. Microsoft 2013 has many of the options we have loved for awhile along with some more options to personalize your Windows experience.  Office 2013 will have the standard Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. Like normal it can be placed on up to 5 Macs, PC’s, or mobile devices as well. The nice thing about this version is it have been tested on Surface RT tablets too. One thing that I like about the newer Office products is it has adapted to the ever evolving cloud computing world. Customers are able to save work in SkyDrive or SharePoint where it is easy to do what you please with it. Social Networking is no stranger to Microsoft Office either, you can view Facebook updates and LinkedIn feeds using Outlook with ease.   There are many variations of Office 365 including Home Premium, Small Business, ProPlus, and Enterprise to customize what suites you best.  To get a better idea of what is the best for you follow this link from Microsoft: http://www.microsoft.com/office/preview/en/whats-new

Outlook 2011 for Macs

Microsoft released Office 2011 for Mac, which for the first time, includes a Mac-specific version of Outlook. Outlook is the MAPI (Messaging API) client for Microsoft Exchange server, and so we’ve seen several clients of ours go out and buy Macs to put on their Windows Active Directory networks. This would be just fine, but they then find that they cannot get the new Outlook for Mac to work – it just cannot see their old Exchange server!
Our “Fine Print” department tells us that this new version of Outlook will only see Exchange 2007 or 2010. This is because it is not actually a MAPI client. It instead uses Exchange Web Services to access the Exchange data, something that was introduced with Exchange 2007 and carried into Exchange 2010.
The previous client for Macs, Entourage, made use of WebDAV and could connect to Exchange 2003 or 2007, but that functionality was removed with 2010.
So if you want your Macs to have full Outlook features, the solution is simple: convince your IT department, and the people who rule them, that it’s time to upgrade your Exchange servers!

Adding Public Folder Calendars to Your Outlook Profile

Here is a simple walk through on how to add public calendars to your outlook profile.

Within your outlook, go to the bottom left corner and click on the Folder List button (figure A). This will bring up additional folders that you do not normally see (Figure B).

If you expand public folders, you will see all of the public folders for your organization. These are all hosted on the Exchange server. If you would like to add a calendar to your profile you would browse down to the calendar and add it to your favorites.

In this case, you would expand Public Folders > All Public Folders > Calendars. Inside the calendars folder is the list of available calendars. Right click the calendar you want and select add to favorites. You will see the ‘add to favorites’ dialogue, and you just click add.

Once you have added the calendar to your favorites, you should be able to go to your calendars and the calendar you just added to your favorites should be listed under “other calendars.”

You should be able to repeat this process for any other public folder calendars that you want to add to your outlook profile.

Exchange Cleanup Agent

I recently migrated some mailboxes from one exchange 2003 server (remote) to another 2003 exchange server(local) across a WAN. When trying to configure one of the mailboxes that migrated successfully it would error out saying it was not configured. I made sure replication had run between sites to rule out any DNS or other issues. I then opened the system manager and expanded both servers mailbox stores and ran the cleanup agent on the remote server. I tried to add the test account again and it still said not configured and closed out. I then ran the cleanup agent on the local server and tried to configure it and this time it resolved the local exchange name and was able to open the mailbox in outlook.

MAC Microsoft Office 2011- Finally Got it Right

It feels like I have been waiting forever for the new release of Office for the Mac.  With Microsoft Office for the Mac 2011 (Home and Student version, $119; Home and Business version, $149), Microsoft has finally gotten it right. After a string of disappointing releases, the new Mac version of the world’s most widely-used office suite is a spectacular success, and an unexpected triumph for Microsoft’s Macintosh group. Compared with Office for the Mac 2008 and its predecessors, Office 2011 is innovative, better-designed, startlingly faster, vastly more powerful, and far more compatible with Office for Windows. It even includes a few features that outclass anything in its Windows-based counterpart, Microsoft Office 2010 ($499, 4 stars). If you’re a casual, light-duty office-suite user or a student, iWork ’09 ($79, 4 stars) is still a great option, but if you’ve got heavy-duty work to perform on the Mac, you’ll want Office for the Mac 2011.  The cost for the suite is pretty reasonable for the applications you get.

Office for the Mac still has some minor weaknesses, and at least one feature that’s less powerful than in the previous version—Office no longer syncs calendars with iCal. Overall, it’s the best office suite ever for using the Mac as a serious platform for getting work done.  Office for the Mac comes in two versions, a Home and Student Version (single user package, $119; three-user family package $149) and a Home and Business Version (single user package, $199; licensed for two machines, $279). The Home and Student version includes Word 2011, Excel 2011, PowerPoint 2011. The Home and Business version matches the Home and Student version plus Outlook 2011, which replaces the Entourage mail, calendar, and contact manager app in recent versions.

Pros: Fast, flexible office application suite. Most powerful Mac office software. Highly compatible with Office for Windows. Well-integrated with OS X. Visual Basic for Applications recorded and programmed macros fully supported. Newly-designed Outlook replaces Entourage as mail/calendar/contact app.
Cons: No calendar synching with iCal. Outlook won’t synch with or retrieve mail from Exchange Server 2003 or earlier.
Bottom Line: Office for the Mac roars back with fast, powerful application suite the best of its kind for the OS X platform.

Microsoft Exchange Cloud Offering Has Limitations – BPOS

BVA has seen a lot of ups and downs with the Microsoft in-the-cloud offering with Exchange.  We have been a BPOS partner for over two years with great success overall but have run into some small and large problems that we want to disclose.  One of the biggest problems with the offering is that Microsoft does not backup the mail data over 14 days through an OST locally on the users hard drive as well as one in the Cloud Store.  Another problem is the sub-folder size and being extremely careful with the deletion process with those sub-folders.  Meaning in one scenario, a client deleted a sub-folder that was greater than 2GB in size and as a result deleted it from the OST for recovery.  There is an outlook rule where it states that any sub-folder deleted that is over the size of 3GB will not go to the recycling bin but rather delete completely off the store.  There is no way to restore the the file from the cloud or the local OST which can be quite painful.  This has been verified with Microsoft and they really do not have a good reason of why this is the case.  Microsoft’s suggestion is to purchase an additional service called Email Archiving for an additional $4.25.  The cost for some of the BPOS offerings are as followed:

Technical Support (All Break Fix issues, Partner Care questions and routing)

BPOS Technical Support

Available to customers and  partners who  are acting on behalf of their BPOS customers

1-866-MSONLINE, 1-866-441-8425, (425)-704-4614

https://admin.microsoftonline.com/login.aspx?ReturnUrl=%2fDefault.aspx 23

http:/www.microsoft.com/online/default.mspx

XML Tags Showing up in Outlook Signature

Has anyone ever come across the issue with Microsoft outlook and the pink XML tags showing in their signature? I recently came across this and really could not find an easy way to turn them off. I don’t know if it was a shortcut key that prompted these tags to come up but it was somewhat a nuisance.

So what did I do? I tried looking through the settings, checking, and unchecking certain settings to see if it would make a difference, but nothing seemed to fix it. I even tried multiple key combinations in my own outlook to recreate the issue. No luck! Furthermore, I kept trying until I thought, why don’t I just recreate the signature?

So that is what I did. I deleted the old signatures, created brand new ones, and then there were no more  pink xml tags in my signature! I just wish there was some kind of switch or button to turn these off, as I see many people searching for this issue on the internet with no solutions.

I guess it is like I said before, just recreate the signature!