Tag : Lync

Troubleshooting Lync for Mac Sign-in Fails with Apple OSX Yosemite | BVA INC. emPowering Your IT –

Screen Shot 2014-10-20 at 9.22.50 AM

There is a known issue with Lync clients with new Apple OS called Yosemite.  The Lync for Microsoft Office 2011 (with Office 365 or Lync on premise) no longer will sign in, the potential fix is listed below.

Primary Symptom: when you attempt to log into Lync, it appears to sign you in just fine, but after briefly displaying your Lync contacts, it immediately signs you out and gives you a generic error message that either the server is unavailable or some unknown error has occured.

Recommended Resolution:

  • Make sure you have all Mac for Office updates and are running the very latest updates
  • Go into Settings, Language & Region
  • Change the language from “English-Primary” (or whatever the language is set to) to “English-US”
  • Reboot
  • Go back into Settings, Language & Region
  • Change the language back to “English-Primary”
  • Reboot
  • Open Lync and you should be able to log in just fine this time

Office 365 Will Include 2013 Product Versions- Exchange, SharePoint, Lync, and Office

The Office 365 update that includes the 2013 product versions of Exchange, SharePoint, Lync, and Office will be available February 27th.  This is a fundamental shift in our business that began several years ago and continues today with the release of Office 365 Home Premium. This is a brand new Office never experienced before.  For the first time, consumers can subscribe to Office as a service instead of purchasing Office as a piece of software to install. The new Office subscription is an entirely new way to think about the productivity experience with entirely new benefits.

Office 365 Home Premium subscribers receive all the full-featured Office applications they know and love, together with impressive new cloud and social benefits built in. One subscription can run the service on up to five devices, all for just $99.99 a year. People will love instant access to all their documents and settings across their devices and how Office takes full advantage of the new Windows 8 touch interface. They’ll love staying connected to the people and information they care about. And they’ll love having the latest version of Office at all times because it simply updates without the hassle of purchasing and upgrading to a new version.   Smaller businesses are also choosing Office 365 at a rapid pace, with a 150 percent increase in the number of small and medium-sized businesses using the service over the past 12 months. These businesses will get to enjoy the new Office 365 service for businesses beginning Feb. 27.

Microsoft Lync Review – Analysis of Microsoft Lync – Is Microsoft Lync Viable | BVA IT Consulting Blog

BVA has reviewed and looked at the new Microsoft Lync.  The new name for the next generation of our real-time communications products, known until today as Communications Server and Communicator. Over the last five years Microsoft has been on a journey to transform communications with the power of software.  Lync delivers on this vision by unifying enterprise voice, instant messaging and web, audio and video conferencing into a new, connected communications experience.  A key part of the release is the re-branding to Microsoft Lync.  Lync, a combination of “link” and “sync”, is about connecting people in new ways anytime, anywhere.  Beyond simplifying and shortening the current branding, customer research found that the name Lync appeals to end users and IT pros, even more than descriptive options like Communicator. This could seriously be an alternative to an on-site VOIP phone system via reliability, feature set, integration with Microsoft technologies, as well as cost.

The feedback on Lync 2010 has been pretty good from initial testers.  Here is a sample of the types of comments that Microsoft got from the TAP programs and internal beta:

  • “Just love, love, love the new UI.”
  • “An incredibly comprehensive set of tools, including integration into workflow with SharePoint”
  • “Everything I’ve tried to do, I’ve been successful so far.”
  • “[OCS 14] looks more user-friendly and visually it’s like, ‘wow’. It looks better and aesthetics are a lot better, especially when you are using an application nine hours a day.”
  • “The overall user experience is more engaging, convenient, and social-oriented, when compared to 2007 or 2007 R2. Thank you! :-)”

I’ve been using Lync – and as my only ‘phone’ – for the past month and the experience has been pretty solid.  A few of my favorite features:
1.       Switch between your head-set and phone in the middle of a call with device switching.
2.       Gotta run? Leave the office and take your call with you on your mobile phone.
3.       Select multiple people and click to make a group call, and then drag-and-drop someone into the conference from Outlook.
4.       Connect with family while you’re travelling – start a high-definition voice and video conversation with a Windows Live Messenger user.
5.       Hush that annoying meeting participant.   When someone is causing bad audio on the conference call, Lync will identify which phone to mute to improve quality – and productivity.

Something to consider moving forward when looking at different communication methods.  Is VOIP the way to go?