Tag : 2011

How can I recover deleted items in Outlook 2011?

recovering-deleted-files-1Easily! When you delete a message from your inbox, it is moved to a deleted folder. How often have you cleared this folder only to think, oh shoot, I needed that one email!! Not to worry, once this folder is cleared, the messages are removed from your inbox but remain potentially recoverable for 28 days.

Go to the Deleted Items folder and select the email you would like to recover. You can also select multiple emails at a time by holding down the ctrl button as you click. In the menu above, click the Move icon and select the folder that you would like to restore the email to, such as “Inbox“.

Another means to recover such emails is through the Outlook Web App, exchange.sussex.ac.uk/owa/ .

Login and right click on the Deleted Items folder and select Recover Deleted Items. This will open a list of recovered deleted items for you to choose from. Once you find the messages you would like to recover, click Recover and then select the folder you would like to move the recovered email to.

Voila!


If you would like to educate yourself in more detail about the information presented in this blog post please visit : http://www.sussex.ac.uk/its/help/faq?faqid=2277

 

Outlook 2011 for Macs

Microsoft released Office 2011 for Mac, which for the first time, includes a Mac-specific version of Outlook. Outlook is the MAPI (Messaging API) client for Microsoft Exchange server, and so we’ve seen several clients of ours go out and buy Macs to put on their Windows Active Directory networks. This would be just fine, but they then find that they cannot get the new Outlook for Mac to work – it just cannot see their old Exchange server!
Our “Fine Print” department tells us that this new version of Outlook will only see Exchange 2007 or 2010. This is because it is not actually a MAPI client. It instead uses Exchange Web Services to access the Exchange data, something that was introduced with Exchange 2007 and carried into Exchange 2010.
The previous client for Macs, Entourage, made use of WebDAV and could connect to Exchange 2003 or 2007, but that functionality was removed with 2010.
So if you want your Macs to have full Outlook features, the solution is simple: convince your IT department, and the people who rule them, that it’s time to upgrade your Exchange servers!