We live in a world where a huge number of people are IT literate. They understand the basics of technology. Many can even navigate more advanced tools and applications. But this does not make an IT company.
So, before you choose a supplier for your solutions always ask these three key questions.
- What do you guarantee?
Your business depends on technology. That means, when it comes to supporting your IT, you need dependable results. Always ask what your potential IT company can guarantee in terms of service quality or convenient points of contact.
- What do you outsource?
In an attempt to minimize costs, most IT companies outsource parts of their business. In some cases, this can work without impairing quality of service. However, it is vital that you check what is outsourced, if anything.
You may find that every time you attempt to get in contact with your chosen company, you are passed to a third party with little to no knowledge.
- Who can I talk to?
Finally, ask to talk to existing clients with similar needs to your own. They will offer the most honest information on your potential IT company, giving you peace of mind that your decision is a good one.