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Outlook 2011 for Macs

Microsoft released Office 2011 for Mac, which for the first time, includes a Mac-specific version of Outlook. Outlook is the MAPI (Messaging API) client for Microsoft Exchange server, and so we’ve seen several clients of ours go out and buy Macs to put on their Windows Active Directory networks. This would be just fine, but they then find that they cannot get the new Outlook for Mac to work – it just cannot see their old Exchange server!
Our “Fine Print” department tells us that this new version of Outlook will only see Exchange 2007 or 2010. This is because it is not actually a MAPI client. It instead uses Exchange Web Services to access the Exchange data, something that was introduced with Exchange 2007 and carried into Exchange 2010.
The previous client for Macs, Entourage, made use of WebDAV and could connect to Exchange 2003 or 2007, but that functionality was removed with 2010.
So if you want your Macs to have full Outlook features, the solution is simple: convince your IT department, and the people who rule them, that it’s time to upgrade your Exchange servers!