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Mobile Management Policy – The Essentials

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May it be mobile device management (MDM) software or the integration of MDM as a part of enterprise mobility management (EMM) two goals remain : protecting company data and optimizing technology for your company’s needs. Here are 7 Essentials to you mobile device management deployment.

  1. Square One – When it comes to technology it is nearly impossible to create a 5 year plan that even stands a chance. Technology just moves too quickly. Rather you need to constantly evaluate your information technology strategy for the needs and goals of your business. Instead of pinpointing one item in particular and getting bogged down by the details, such as mobile integration, think about how mobile integration can help aid your business goals. And if you can’t get the answer to that question on your own, enlist the help of a trusted Information technology company to help you see the light at the end of your businesses tunnel.
  2. All Aboard – All relevant departments should be represented in strategy sessions, so that all departments can be supported with a unified strategy whether that be for mobile, desktop, applications, web interfaces. Each department will have their own specific concerns and needs which can be better mitigated with a unified discussion and plan. This does not mean you have to enforce a plan that fits all, but rather a plan that brings all together on a similar page, the plan itself can be tailored to fit the needs of each employee or department, depending on user roles and requirements. For example, accounting and sales. Each will deal with different daily tasks, but can share the need of a digital interface to make such daily tasks easier and more efficient. Each department will most certainly use different applications and software, but the mitigation and support for each should be a unified plan.
  3. Put it in Writing – A compliance policy document is the easiest was to eliminate uncertainty and educate the members of your organization. Make sure to spell out eligibility, supported devices, as well as user rules and responsibilities. These can include but as not limited to, reporting a broken, lost, or stolen device, performing regular system and application upgrades. It is extremely important to relay to employees that information technology responsibility is shared between the organization and the members of that organization. This is also a great place to educate your staff on secure practices to keep company data secure.
  4. Teach Your Team – This may seem obvious, but do not roll out a bunch of brand new software without teaching your people how to navigate responsibly. This means taking the time to establish security compliance in combination with procedures and training. Stress the importance of separating personal and company data as well as regular back ups. If a configured network-attached storage (NAS)  is in your company plan for cloud storage, teach your members how to use the cloud rather than Dropbox. If employees are working around secure procedures, it is important to find out why, what interface is causing trouble so much so that employees are avoiding company policy. Then proceed to fix this problem.
  5. Be Well Supported – Trying to support every users on every device brings chaos. Roll out with a limited program with a subset of employees and devices and if you do it right, you should be able to scale to a larger population. Another smart idea is to limit the applications on your mobiles, you can set up you own in house app store for your company’s mobile devices that allows you to pick and choose which third-party applications are available. This should help manage security on all devices, as malware is increasingly present in applications.
  6. Find the Right User Experience – The size of your business is a large factor in how much you will be able to provide and control. Perhaps your small business does not have the resources to set up an in house app store. this should not stop you from find security means to protect your company. You can create your own website with a responsively designed user experience for assorted small screens. You can also convert browser-based apps to native ones.
  7. Who, What, Where are still Important – Mobile device management platforms offer geofencing capability that adds a new dimension to mobile security, by automatically taking action or requiring a different level of sign-on security if a device is taken further than a set distance form the company headquarters. You can even restrict operations this way.

 

The key to viable mobile device management is to develop a unified plan that can be presented to members  in a way that explains their responsibility to the protection of company data. As always, a good IT company is your best friend for safe and secure management of multiple devices.

 

 

 

 

 


 

 

If you would like to educate yourself in more detail about the information presented in this blog post please visit : www.pcmag.com